LAST UPDATED ON: November 5, 2024
Welcome to Hotlink! Your Privacy Matters to Us.
When you use Hotlink Video Chat App(“Hotlink”, “us”, “we”, "Service" or “our”), whether through our app, we may collect and use some information about you. In this Privacy Policy, we refer to our products and services as the “Service.” This Privacy Policy explains how we handle your information, including how we collect, use, and share it. Understanding this policy is important for keeping your data safe, so please take a moment to read it carefully.
We may collect different types of information from you based on how you use the Services. When you create an account and engage with the Services, whether directly or through a third-party platform, we gather any data you provide to us. This can include personal details like
a. Account Data: To use certain features, such as registering for an account, you need to create a user account. When you create or update your account, we collect and store the information you provide, including your email address, phone number, name, gender, and date of birth. We also assign you a unique identification number, which we refer to as “Account Data.”
b. Profile Data:You can also choose to share profile information like a photo, bio, name,or other details. Your Profile Data will be visible to others unless you delete your account. To upload certain content, like pictures or videos, you might need to let us access your camera, microphone, or photo library.
c. Usage Data:When you use our Services and features, we collect certain information, such as messages, follow details, photos, videos, and other user data.
d. Shared Content Data: Some parts of the Services allow you to interact with other users or share content publicly, including videos you post and information in your profile. This shared content may be visible to others depending on where it is shared.
e. Accounts on Other Services Data: We may gather certain information from your social media or other online accounts if they are connected to your account in our Services. When you log in using Facebook or another third-party platform, we will request permission to access specific details from that account. This could include your name, profile picture, gender, information, and birthday, depending on the platform. These platforms provide us with information through their APIs, and what we receive depends on your privacy settings and what the platform chooses to share. If you use our Services through a third-party platform or click on third-party links, the way your data is collected, used, and shared will be subject to that third party’s privacy policies and agreements.
f. Communications and Support Data: f you reach out to us for support or to report an issue (even if you haven't created an account), we will collect and store your contact information, messages, and other details about you. This may include your name, email address, location, operating system, IP address, and any other information you provide or that we gather automatically.
g.Other Partners: We may get information about you from our partners. For example, if our ads are displayed on a partner's website or platform, they might share details with us about how well the campaign is doing.
a.Purposes
We use tools such as cookies, web beacons, analytics services, and advertising providers to collect the data mentioned below. Some of these tools allow you to opt out of data collection.
b.Analytics
We use third-party SDKs to analyze data and provide better service to our users. The information we share and receive does not identify individual users. These tools help us understand how you use our Services, including which third-party websites you visit us from, how often you use our Services, specific events within the Service, usage data, and performance metrics. We use this information to improve our Services, see how they work on different devices, and offer you relevant information. All the data we send is anonymous and cannot be traced back to any specific user, meaning we can't identify individuals.
Below is information on our third-party SDK providers:
Firebase SDK
Usage: for data statistics
Link: https://firebase.google.com/support/privacy
Kochava SDK
Usage: for data statistics
Link: https://www.kochava.com/privacy/support-privacy/
Facebook SDK
Usage: for data statistics and AD
Link: https://www.facebook.com/privacy/policy/
Google Play Billing
Usage: for pay
Link: https://policies.google.com/privacy
io-agora-rtc-full-sdk
Usage: for Video Chat
Link: https://www.agora.io/en/privacy-policy/
If you prefer that these SDKs do not collect your information, you can adjust your preferences through your device settings or opt out where that option is available.
Create and manage your account.
Provide customer support and respond to your requests.
Analyze profiles to recommend meaningful connections.
Show users’ profiles to each other.
Link different devices you use so you can enjoy a seamless experience, using data like your login information and IP address.
Register you for and display your profile on new features and apps.
Manage your account on these new features.
Develop and show personalized content and ads based on your interests.
Communicate with you about products or services we think you might like.
Analyze user behavior to enhance our Services and content.
Create new features based on user feedback.
Address ongoing or reported misconduct.
Analyze data to develop strategies against fraudulent activities.
Keep data related to fraud to prevent it from happening again.
Meet legal requirements and assist law enforcement.
Enforce our rights, including our Terms of Service.
We may also use your information based on our legitimate interests. For example, we analyze user behavior to improve our services, suggest offers we think you might like, and process data for administrative tasks, fraud detection, and legal purposes.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law or regulation. Once your data is no longer needed, we will securely delete or anonymize it, ensuring that it is no longer identifiable. In some cases, we may retain certain data for a longer period to comply with legal obligations, resolve disputes, enforce agreements, or for legitimate business interests, such as maintaining system security or improving our services. If you wish to request the deletion of your data, please refer to the "Account Deletion" section for more details.
We have implemented various measures to protect your personal information from accidental loss, as well as from unauthorized access, use, alteration, or disclosure. All the information you provide us is stored on our secure servers, which are protected by firewalls and other security technologies to ensure its safety.
However, your information security also depends on your actions. If we have provided you with a password to access certain features of the app, it is your responsibility to keep that password safe and confidential. Please do not share your password with anyone, as this can increase the risk of unauthorized access to your account.
In addition, we encourage you to be cautious when sharing information in public areas of the app, such as message boards or chat sections. Any information you post in these public spaces can be viewed by other users. Therefore, it’s important to think carefully about what you share, as this information is public and could affect your privacy.
To help protect your personal information, we recommend regularly changing your password and using a strong combination of letters, numbers, and symbols. If you notice any suspicious activity or have concerns that your information may have been compromised, please contact us immediately.
We use both automated systems and a team of moderators to keep an eye on accounts (including photos and any other information on user profiles) and messages for content that may break our Terms of Service. If we find that an account or message likely violates these Terms, the user may receive a warning, and their access could be restricted or blocked. Users affected by this can contact us to appeal the decision.
If you post anything that doesn’t follow our Terms and Conditions of Use, we have the right to end or limit your access to your Account.
You can delete your account by going to "Me" > "Settings" > "Delete." Upon account deletion, we will make reasonable efforts to remove your personal data from our systems. However, certain data may be retained for a limited period as required by law, for legitimate business purposes, or for resolving any ongoing issues. Please be aware that once your account is deleted, it cannot be recovered.
Hotlink is not intended for use by individuals under the age of 18, and we do not knowingly collect or solicit personal information from children under the age of 18. If we become aware that we have inadvertently collected personal data from a child under the age of 18, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and believe that we may have collected information from a child under 18, please contact us at [email protected].
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any changes to this Privacy Policy will be posted on this page with an updated "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Continued use of our services after any modifications to this Privacy Policy constitutes your acceptance of those changes.
If you would like to communicate with us about this Privacy Policy please contact us at [email protected]. Your feedback is important to us, and we want to ensure that you have a clear understanding of our practices.